Curated resources to help improve your medical practice’s success

Featured Topic: Understanding What Patients Expect in their Care Journeys

What do patients really think? It’s time to find out.
White paper
Patient satisfaction

What do patients really think? It’s time to find out.

Do you know what your patients really think? In this Klara report, we explore the findings from our survey of 2,000 patients to help you better understand the expectations of today’s patients. We look at the different stages of a patient’s interactions with a doctor’s office, taking inventory of consumer perceptions and behaviors pertaining to the concept of the “Digital Front Door.”

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7 Ways Better Patient Communication May Help Improve Your Bottom Line
White paper
Revenue

7 Ways Better Patient Communication May Help Improve Your Bottom Line

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What Patients Really Want: Where Does Your Practice Stack Up?
Webinar
Patient satisfaction

What Patients Really Want: Where Does Your Practice Stack Up?

In this webinar, we’ll explore the findings from Klara’s “Patient Experience Report: What Patients Really Think” and discuss the factors that influence a patient’s decision to choose a physician as well as the key to building long-lasting relationships.

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Enhancing Patient Loyalty: Effective Strategies to Solve Retention Challenges
Article
Patient retention

Enhancing Patient Loyalty: Effective Strategies to Solve Retention Challenges

Maintaining a steady patient base is important for the success and sustainability of your medical practice. Here’s a look at important aspects of patient retention, why it’s important, and how you may be able to improve.

December 21, 2023
·
7
min
read
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The Human Touch: How Personalized Patient Outreach Can Transform the Patient Experience
Article
Patient satisfaction

The Human Touch: How Personalized Patient Outreach Can Transform the Patient Experience

With an effective patient outreach strategy, you may be more likely to keep patients engaged. In this post, we outline key information about automated patient outreach and patient outreach solutions that may help you stay ahead of the competition.

December 4, 2023
·
8
min
read
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The Importance of Self-Scheduling in Enhancing Patient Satisfaction
Article
Patient satisfaction

The Importance of Self-Scheduling in Enhancing Patient Satisfaction

Explore ways self-scheduling can help streamline healthcare operations and improve the overall patient experience.

June 15, 2023
·
7
min
read
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VitalSkin Dermatology Supports Patients In Era of Rapid Growth

Klara’s team is unmatched in terms of responsiveness, product knowledge and customer focus. I’ve worked with many vendors in the past, and none come close to the trust, communication and willingness to help us find solutions that will help us scale.

Katie Thielsen, Brand Manager, VitalSkin Dermatology

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Patient survey

How would you rate your practice’s website?

Take quiz

Trending: Enhancing Medical Practice Efficiency With Interoperability

How to Get More Out of Your EHR Investment With Patient Engagement
White paper
EHR

How to Get More Out of Your EHR Investment With Patient Engagement

There’s no denying that EHRs work hard for medical practices. But did you know that when you connect the right technology platforms — like a patient engagement tool — your EHR can work even harder on your behalf?

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How Klara Helps athenahealth Customers Evolve Their Patient Communication
Webinar
EHR

How Klara Helps athenahealth Customers Evolve Their Patient Communication

Is your medical practice juggling phone calls instead of using technology that streamlines patient communication? Watch this 45-minute webinar to discover how connecting Klara with athenahealth can help your practice consolidate all communications within one, intuitive platform. From message routing to scheduling to reminders, learn how Klara has you covered.

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Klara Revolutionizes Patient Intake Processes for athenahealth Users, Saving Time and Enhancing Healthcare Efficiency
Article
Klara announcements

Klara Revolutionizes Patient Intake Processes for athenahealth Users, Saving Time and Enhancing Healthcare Efficiency

The leader in patient communication and engagement is proud to introduce its groundbreaking Patient Intake feature, designed exclusively for athenahealth users.

May 1, 2024
·
4
min
read
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Interoperability Defined & What it Means for Medical Practices
Article
Healthcare tech

Interoperability Defined & What it Means for Medical Practices

Learn what interoperability in health information technology is, and how choosing systems that work together can improve your medical practice’s operational efficiency and increase patient access to health information.

May 17, 2022
·
4
min
read
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One Unified Goal: Increasing Patient Engagement and Healthcare Access For All
Article
EHR

One Unified Goal: Increasing Patient Engagement and Healthcare Access For All

Discover Klara's plan to enhance its current EHR and PM system interfaces, as well as focus on building out new, more advanced interfaces for medical practices.

March 30, 2022
·
3
min
read
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Forest Lane Pediatrics Saves Hours Each Day

In pediatrics, parents want to reach someone right away to help their sick child. Klara allows these parents to send us photos, fill out forms and communicate faster than being on hold or waiting for a voicemail to be returned.

Chris McGonnell, MD, Forest Lane Pediatrics

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Cost calculator

Discover how much phone tag may be costing your practice

How many outbound patient calls does your practice make per day?

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AI In Healthcare 2018
Article
Healthcare tech

AI In Healthcare 2018

In 2018, the vast majority of healthcare practices are ill prepared for the value and changes Artificial Intelligence currently provides, and will continue to provide the industry overall. This includes the need to implement systems that accurately …

June 28, 2018
·
5 min read
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Why You Need Secure Messaging For Your Medical Call Center 2018
Article
Patient retention

Why You Need Secure Messaging For Your Medical Call Center 2018

Medical Call Centers handle high amounts of phone traffic to alleviate stress and over capacitated phone lines at the front desk. The idea is to handle more volume, patient requests, and to make room for additional appointment bookings …

June 7, 2018
·
5 min read
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Five Ways To Boost Your Medical Practice Revenue In 2018
Article
Revenue

Five Ways To Boost Your Medical Practice Revenue In 2018

“Good enough’ is no longer good enough. For today's medical practices, it's improve it or lose it” (Roy Aymond). These are wise words indeed.

May 3, 2018
·
5 min read
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Rising Healthcare Costs In The United States 2018
Article
Healthcare tech

Rising Healthcare Costs In The United States 2018

Annual Healthcare Costs of $10,348 per person United States health spending rising to 5.3% in 2018 is a reflection of higher prices of medical goods and services, and increased costs of Medicaid. In 2016, U.S. healthcare costs were $3.3 trillion.

May 3, 2018
·
5 min read
Read more
The Coming Baby Boomer Healthcare Crisis 2018
Article
Patient retention

The Coming Baby Boomer Healthcare Crisis 2018

Who are the Baby Boomers, and how did this term come to fruition? Baby Boomers are the generation of Americans whose birthday falls between 1954 and 1964. During the financial ‘boom’ of the 1950’s shortly after the end of the Second World War …

May 3, 2018
·
5 min read
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5 Bizarre HIPAA Violations
Article
Healthcare tech

5 Bizarre HIPAA Violations

Being HIPAA compliant is a very serious topic in the United States healthcare community. Following simple security and safety measures for confidential information should be common-sense, but to others…

March 27, 2018
·
5 min read
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5 Most Important Things To Look In A Secure Messaging Solution
Article
Healthcare tech

5 Most Important Things To Look In A Secure Messaging Solution

Secure messaging is a fragmented market in healthcare. It can be quite confusing at times. Not only do you want to alleviate phone traffic, miscommunication, and stress, but you need a platform that will do all this...

March 27, 2018
·
5 min read
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Why Secure Messaging Is Essential In Healthcare?
Article
Healthcare tech

Why Secure Messaging Is Essential In Healthcare?

Communication is the most frustrating aspect of the doctor patient relationship! The majority of medical practices in the United States do not centre their services around patient satisfaction.

March 27, 2018
·
5 min read
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Patient Engagement Strategy 101
Article
Patient retention

Patient Engagement Strategy 101

Do you have a patient engagement strategy in place? A recent Deloitte survey found that 70% of respondents indicated that their organizations were moderately/somewhat ready to implement effective patient engagement strategies.

October 4, 2017
·
5 min read
Read more
Millennial Healthcare Trends: Maybe we should be listening
Article
Healthcare tech

Millennial Healthcare Trends: Maybe we should be listening

Why do Millennials and the healthcare industry seem so diametrically opposed? They've taken to the streets (of the internet) to make light of the situation.

July 4, 2017
·
5 min read
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Our Journey to Solving the Patient Retention Problem
Article
Patient retention

Our Journey to Solving the Patient Retention Problem

We're in 2017 and sending appointment reminder postcards. Well, most of us are, anyway. In an age of digital reminders, shared calendars and banner notifications, the healthcare industry is moving at a glacial pace...

May 16, 2017
·
5 min read
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Proven Tips to Get New Patients in The Door
Article
Revenue

Proven Tips to Get New Patients in The Door

What they found was "awful" A new study published in the journal Health Affairs uncovered startling statistics from "secret shoppers" (yes, they exist in healthcare too) of new patients looking to contact doctor offices for appointments.

May 4, 2017
·
5 min read
Read more
White paper
Patient satisfaction

What do patients really think? It’s time to find out.

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White paper
EHR

How to Get More Out of Your EHR Investment With Patient Engagement

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White paper
Healthcare tech

6 Important Factors to Look for When Shopping for Medical Practice Technology

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White paper
Practice efficiency

The Future of Remote Work for Medical Practice Staff

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White paper
Practice efficiency

The State of Healthcare Staffing & Strategies for Planning Ahead in 2022

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White paper
Patient satisfaction

2021 Klara Patient Communication & Engagement Survey Report

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White paper
Practice efficiency

Does Your Medical Practice Need a Call Center?

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White paper
Healthcare tech

10 Tips for Preventing a Medical Practice Security Breach

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White paper
Patient satisfaction

7 Must-Haves for a Successful Practice in the New Normal

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White paper
Healthcare tech

The Essential Guide to Telemedicine in the Time of Coronavirus/COVID-19

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White paper
Patient retention

Why a contactless patient experience is essential to your practice’s growth

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White paper
Revenue

7 Ways Better Patient Communication May Help Improve Your Bottom Line

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White paper
Practice efficiency

Step-by-step guide to reopening your practice during COVID-19

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VitalSkin Dermatology Supports Patients In Era of Rapid Growth
Success story
Patient retention

VitalSkin Dermatology Supports Patients In Era of Rapid Growth

Dermatology
·
62 providers
·
Across the Midwest

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Metropolis Dermatology Decreases No-Show Rates
Success story
Revenue

Metropolis Dermatology Decreases No-Show Rates

Dermatology
·
12 providers
·
California

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OB/GYN Associates of Erie Boosts Patient Engagement and Collaboration
Success story
Patient satisfaction

OB/GYN Associates of Erie Boosts Patient Engagement and Collaboration

OB/GYN
·
35 providers
·
Erie, Pennsylvania

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Center for Complex Neurology Overcomes Staffing Shortages
Success story
Patient satisfaction

Center for Complex Neurology Overcomes Staffing Shortages

Neurology
·
3 providers
·
Phoenix, AZ

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Forest Lane Pediatrics Saves Hours Each Day
Success story
Practice efficiency

Forest Lane Pediatrics Saves Hours Each Day

Pediatrics
·
18 providers
·
Dallas, Texas

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How to Drive Practice Growth by Improving Patient Retention
Webinar
Patient retention

How to Drive Practice Growth by Improving Patient Retention

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Reducing Burnout & Boosting Efficiencies with Patient Intake
Webinar
Practice efficiency

Reducing Burnout & Boosting Efficiencies with Patient Intake

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Tackling the Patient Billing Problem: Turn Financial Stress into Success
Webinar
Practice efficiency

Tackling the Patient Billing Problem: Turn Financial Stress into Success

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Patient Intake: Complete Your Patient Journey with Klara
Webinar
Klara announcements

Patient Intake: Complete Your Patient Journey with Klara

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The Patient-Centric Practice: Harnessing Patient Insights to Attract & Retain Patients
Webinar
Patient satisfaction

The Patient-Centric Practice: Harnessing Patient Insights to Attract & Retain Patients

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What Patients Really Want: Where Does Your Practice Stack Up?
Webinar
Patient satisfaction

What Patients Really Want: Where Does Your Practice Stack Up?

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How Klara Helps athenahealth Customers Evolve Their Patient Communication
Webinar
EHR

How Klara Helps athenahealth Customers Evolve Their Patient Communication

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Your Patient Has Something to Say! Are You Listening?
Webinar
Patient retention

Your Patient Has Something to Say! Are You Listening?

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Power Up Your athenahealth EHR with Patient Engagement
Webinar
EHR

Power Up Your athenahealth EHR with Patient Engagement

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How Greenway Health Customers Turn High Phone Volume Into Seamless Texting With Klara
Webinar
EHR

How Greenway Health Customers Turn High Phone Volume Into Seamless Texting With Klara

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The Future of Healthcare Technology: Providing a Patient-Centric Approach to Communication
Webinar
Healthcare tech

The Future of Healthcare Technology: Providing a Patient-Centric Approach to Communication

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Automation, AI & Beyond: See How Klara Helps Practices Meet Increasing Demands
Webinar
Practice efficiency

Automation, AI & Beyond: See How Klara Helps Practices Meet Increasing Demands

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Powering Patient Engagement: How Facial Pain Specialists Streamlines Communication with Klara
Webinar
Patient retention

Powering Patient Engagement: How Facial Pain Specialists Streamlines Communication with Klara

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Increasing Healthcare Access: How Real-Life Practices Connect With & Retain More Patients
Webinar
Patient retention

Increasing Healthcare Access: How Real-Life Practices Connect With & Retain More Patients

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How Top Practices Use Klara & Greenway Health to Improve Patient Access
Webinar
EHR

How Top Practices Use Klara & Greenway Health to Improve Patient Access

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How DeMera Allergy Uses Klara & Modernizing Medicine to Improve Operational Efficiency
Webinar
EHR

How DeMera Allergy Uses Klara & Modernizing Medicine to Improve Operational Efficiency

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Innovative Strategies to Mitigate Staffing Shortages at Your Practice
Webinar
Practice efficiency

Innovative Strategies to Mitigate Staffing Shortages at Your Practice

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Conquering the Phone: How Hetland ENT Manages Call Volume with Secure Messaging
Webinar
Practice efficiency

Conquering the Phone: How Hetland ENT Manages Call Volume with Secure Messaging

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How Embracing Digital Trends Can Improve the Patient Experience
Webinar
Healthcare tech

How Embracing Digital Trends Can Improve the Patient Experience

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How Schweiger Dermatology Manages 15K+ Patient Conversations a Week
Webinar
Practice efficiency

How Schweiger Dermatology Manages 15K+ Patient Conversations a Week

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How to enable telemedicine & effective patient communication
Webinar
Healthcare tech

How to enable telemedicine & effective patient communication

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5 Ways to Differentiate Your Practice | Klara + Doctor.com
Webinar
Patient retention

5 Ways to Differentiate Your Practice | Klara + Doctor.com

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How to Grow Your Practice Through a Personalized Patient Experience
Webinar
Patient retention

How to Grow Your Practice Through a Personalized Patient Experience

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How to make your plastic surgery and aesthetics practice stand out by going virtual
Webinar
Patient retention

How to make your plastic surgery and aesthetics practice stand out by going virtual

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How to thrive as an independent practice post-pandemic
Webinar
Patient satisfaction

How to thrive as an independent practice post-pandemic

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Setting up the virtual extension of your practice: How to get started
Webinar
Healthcare tech

Setting up the virtual extension of your practice: How to get started

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Setting up a contactless patient experience that helps your practice grow
Webinar
Healthcare tech

Setting up a contactless patient experience that helps your practice grow

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How to make telemedicine work for your practice beyond COVID-19
Webinar
Healthcare tech

How to make telemedicine work for your practice beyond COVID-19

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