Online Privacy Policy

Last updated: July 31, 2016

Changes to Policy

Please read this Policy carefully. Klara Technologies, Inc. ("Klara", “We,” “Us" or “Our”) respects the privacy of visitors to this website.

We reserve the right to change this Policy at any time by posting a new privacy policy at this location. Therefore, we encourage you to refer to this Policy on an ongoing basis so that you understand our Policy and are aware of any changes. This Privacy Policy is a part of and inclusive of the terms set forth in Klara’s Terms of Use. Neither document shall be considered independent of the other, and in application both the Privacy Policy and Terms of Use shall be considered a singular agreement.
Klara expressly reserves the right to amend this Privacy Policy from time to time by posting an amended version on its website. Such modifications will be deemed accepted as of the date of posting. Your continued use of Klara and its services following any modification will be deemed to constitute your acceptance of and agreement to the amended terms.

Collection of Personal Information

At various locations on our Site, such as when you contact us, we may request that you supply us with personally identifiable information (e.g., name, e-mail address, postal addresses, home, work and/or mobile telephone number, birth date, gender and/or credit card information) (herein referred to “Personal Information). If you do not want your Personal Information collected, please do not submit it to us. If you do not want to give us any Personal Information, you can choose not to use these features of our Site. If you do not want Klara to use your Personal Information, do not disclose your Personal Information through this Site. We are only interested in offering you convenient online services that match your interests and needs.

Use of Personal Information

When you do provide us with Personal Information, we use your Personal Information for four general reasons. First, we use Personal Information to provide you with the healthcare services that you request. Second, we may use your Personal Information to send you information about Klara. Third, we may use your information in aggregate, in anonymized form to help us evaluate and modify our website and other related services or related marketing materials. Fourth, we may disclose your information in aggregate, in anonymized form to our partners who are conducting statistical research and analysis on various health issues; these partners may include pharmaceutical manufacturers, clinical research entities, educational institutions, insurance companies, and data processing companies. Fifth, we may customize our marketing communications depending on the Personal Information we have about you by sending you information that we believe will be to your benefit. Sixth, we may use your information to the extent such use or disclosure is consistent with your consent.

If you register for announcements or for information about Klara, you can always choose not to be contacted or to "opt-out" of further contact or solicitations from Klara.

Disclosure of Personal Information

Klara takes its responsibility to keep your information private very seriously. Accordingly, Klara shares your Personal Information in only the following circumstances:

Operations and Maintenance Contractors. Klara may share your Personal Information with third parties as is necessary to provide services to you or respond to your requests for products and information, unless you have opted-out of receiving information. Third-party contractors may access your Personal Information to send you this information on behalf of Klara. Klara also may hire third-party technology providers to host this website and to store your Personal Information.

Legal Authorities. Klara may disclose Personal Information when required by law or legal process; when necessary to protect and defend the rights or property of Klara or when necessary to protect the personal safety of Klara website users and customers.

Aggregate Information. Aggregate information does not contain any Personal Information about our users. From time to time, Klara may share aggregate, non-identifiable information about website usage with third parties, including government agencies and advertisers.

Children's Online Privacy

Klara is a platform for individuals over the age of eighteen (18). If you are a minor or a representative of a minor, you are not authorized to utilize Klara. Klara does not knowingly collect or maintain personal information from children under the age of eighteen (18) or send them requests for personal information. If you are under the age of eighteen (18), you should not furnish us with any identifiable information about yourself. If we learn that personally identifiable information of persons under eighteen (18) years of age has been collected on the Site, we will take the appropriate steps to delete this information.

Cookies

We may use “cookies” – small pieces of data or text files that are stored on your computer tied to information about you. This information will help us enhance your experience on the Site (e.g., the option of saving your username and password for the Site by placing a cookie on your personal computer). Cookies can store non-personally identifiable information, such as what websites, pages, or advertisements your browser has accessed and may be tied to the personal information you knowingly choose to provide to us.
Advertisers may occasionally serve you cookies as well. We do not have control over cookies placed by advertisers. We may also use advertising service vendors to help present advertisements on the Site. These vendors may use cookies, web beacons, or similar technologies to serve you advertisements tailored to interests you have shown by browsing on this and other websites you have visited, to determine whether you have seen a particular advertisement before and to avoid sending you duplicate advertisements. In doing so, these vendors may collect non-personal information from you (see above for more information). The use of cookies, web beacons, or similar technologies by these advertising service vendors is subject to their own privacy policies, not ours, and Klara disclaims all liability in connection therewith.
You have control over cookies. Most Internet browsers can be set to refuse to accept cookies, although this may affect your Internet experience. You can also erase cookies that are already on your computer, block all cookies or receive a warning before a cookie is stored. Please refer to your browser instructions or “help” screen to learn more about these functions.

Communications from Klara

When you provide us with your e-mail address pursuant to a donation or if you subscribe to our e-mail list or electronic newsletter, we may share your e-mail with certain third party charities, and other entities consistent with our mission that we believe may be of interest to you. Consistent with our mission, we may use e-mail addresses to occasionally deliver information relevant to you, such as special events, benefits, newsletters, promotions, surveys and notification of other noteworthy news items. If you send us an e-mail with questions or comments, we may use the personal information you provide to respond to your questions or comments, and we may save your questions or comments for future reference. However, we will provide you with the option to change your preferences and opt-out of receiving those communications. You may request at any time that we not e-mail you in the future by clicking the “unsubscribe” link which is included at the bottom of any e-mail communication that you receive from us and hitting send, or by contracting us at support@klara.com. When contacting us by e-mail, please insert “UNSUBSCRIBE” in the subject line and the body of the message. If you unsubscribe, you should assume that your request has been received and is being processed. Please allow ten (10) business days from when the request was received to complete the removal of your e-mail address from our database as some of our promotions may have been in process before submitting such request we will make reasonable efforts to discontinue these e-mail communications as soon as possible.

Information Sharing

Though we make every effort to preserve user privacy, we may need to disclose information as required by law, rule or regulation or where we have a good-faith belief that such action is necessary to protect its rights and/or to comply with a judicial proceeding, court order, as requested by a governmental or law enforcement authority or other legal process. This includes exchanging information with other companies and organizations for fraud protection and credit risk reduction.
From time to time, Klara may share the information you provide to Klara, including Personal Information, with outside contractors, auditors, consultants, or others hired by Klara to assist in providing financial or operational activities on Klara’s behalf. Klara requires these parties to use such Personal Information only for an authorized purpose on behalf of Klara and consistent with this Privacy Policy.

Security

You hereby acknowledge that Klara is software provider with no professional licensure certification, and you acknowledge you understand that Klara is not a medical provider. Klara is a Business Associate, as defined under the Privacy, Security, Breach Notification, and Enforcement Rules at 45 CFR Part 160 and Part 164 (the “Security Rule”), and Klara maintains reasonable security measures in place to protect against the loss, misuse and alteration of information on its Portal, in accordance with the Security Rule. However, it is not possible to guarantee the security or integrity of information disclosed online. As no data transmission over the Internet is completely secure; we urge you to take every precaution to protect your personal data when you are on the Internet. Because no physical or electronic security is impenetrable, by using the Site, you agree to assume all risks in connection with the information sent to us or collected by us when using the Site. You hereby agree to indemnify, defend and hold Klara harmless from and against any claim, loss, cause of action, fine, investigation, audit, fee (including attorneys fee) or other liability resulting from any Breach (as defined by the Security Rule) from Your use, access or maintenance of Your personal information, whether caused by you or Klara. You understand by use of the Portal and based on the fees collected by Klara, Klara is not an insurance company or assuming the risk of exposure of your personal information.

As a convenience to our visitors, the Site may contain links to other websites that we believe may offer useful information. When you click on one of these links, you will be transferred from the Klara website and be connected to the website of the organization or company that you selected. Each of these linked sites maintains its own independent privacy policies and procedures, which you should consult before providing any of your Personal Information. Please be aware that we are not responsible for the privacy practices of other websites and we do not promote or endorse any such other websites. We encourage you to be aware when you leave our Site and to read the privacy statements of every website that collects personally identifiable information. This Policy applies solely to information collected by our Site and does not cover information collected elsewhere, including without limitation on websites linked to from the Site.

Verification of Information

We use outside sources to verify a user's accounting credentials to validate that users access to our system.

Correcting/Updating/Deleting/Deactivating Personal Information

A user may review, request corrections, ask that we delete, or refuse further collection or use of the Personal Information Klara collects from said user by contacting Klara using the contact information provided at the end of this document and requesting such modification to user’s account.

By using the Site or submitting Personal Information to the Site, You are agreeing that Klara may deliver all privacy and opt out notices to You in the manners described in this Privacy Policy.

Web Logs and Other Forums

The Site may offer web logs, web postings, bulletin boards, chat rooms, newsgroups or other forums which permit users to interact online. Any information you transmit online in such forums will be made public and Klara cannot control nor is it responsible for the use any third party may make of such information.

Contact Information

Questions or comments regarding this Privacy Policy should be directed to Klara using the following contact information:

Postal Address:
Klara, Inc., 85 Broad Street, New York, New York, 10004

Attention: Simon Lorenz Email: simon.lorenz@klara.com
Telephone: (844)-215-5272

Limitation of Liability

YOU UNDERSTAND AND AGREE THAT ANY DISPUTE OVER PRIVACY IS SUBJECT TO THE TERMS AND CONDITIONS OF THIS PRIVACY POLICY (WHICH INCLUDES, WHERE APPLICABLE, THE CHILD PRIVACY POLICY ADDENDUM) AND KLARA'S TERMS OF USE (INCLUDING ANY INDEMNIFICATION AND LIMITATIONS ON DAMAGES CONTAINED THEREIN).

Klara is not assuming liability, and, therefore shall not be liable to the You for any claims, debts, liabilities, obligations, costs, expenses, actions, causes of action and claims for relief as a result of any claim, audit, investigation, litigation or arbitration, or any other cause, whatsoever, regardless of whether or not such loss or damage was caused by or contributed to by Klara’s negligent performance, or failure to perform any obligation. You hereby release Klara from any claims for contribution or indemnity. Notwithstanding the foregoing, Klara’s total liability for losses suffered by You or any of its affiliates under or related to this Agreement shall in no event exceed an amount equal to the greater of: (i) average monthly fee paid by You under this Agreement at time of loss, or (ii) $100.

All information on this Site is the property of Klara. Copyright © 2016, Klara, Inc. All rights reserved.