It has definitely helped us get to patients faster.
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Patient satisfaction
Klara Helps Palmetto Gastro & Hepatology Get to Patients Faster
As a relatively small practice, Palmetto Gastro & Hepatology wasn't able to respond to patients as efficiently as they would have liked. Sabbaak Waraich, IT Lead, explains how Klara has dramatically changed workflows, helping the practice more effectively deal with appointment scheduling, medical questions, and internal message routing. At the end of the day, Palmetto used to have to sort through all their voicemails accrued over the course of the day. Now, all Palmetto staff uses Klara, and Waraich says they can respond to their patients faster, whether it's about prescriptions, appointments, or other concerns.
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