The Patient-Centric Practice: Harnessing Patient Insights to Attract & Retain Patients
In Klaraโs exclusive report, โWhat Patients Really Think,โ it was found that 73% of patients say they keep a โmental scorecardโ of all the things they like and dislike about a new doctorโs office. So how can your practice deliver the experience your patients are looking for?
In this 60-minute webinar with athenahealth, we dive into findings like these and look at the different stages of a patient's interactions with a doctorโs office, taking inventory of consumer perceptions and behaviors and what these may say about how patients view your practice.ย
In the webinar, youโll learn:ย
- How to streamline the patient experience across the entire healthcare journey โ from attracting patients to building long-lasting relationships
- Which digital tools patients may prefer
- How Klaraโs interface with athenahealth can help you improve the patient experience and staff efficiency
Canโt attend live? Register anyway! Weโll send out the recording and other resources to all registrants after the webinar.
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In this webinar, weโll explore the findings from Klaraโs โPatient Experience Report: What Patients Really Thinkโ and discuss the factors that influence a patientโs decision to choose a physician as well as the key to building long-lasting relationships.