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Practice efficiency

Clinic for Dermatology and Wellness Saves Time & Improves Patient Communication

Communication is crucial for providing a high-quality patient experience, says Joseph Atzenbeck, CEO and Clinic Administrator of the Clinic for Dermatology & Wellness and Pure MedSpa in Oregon.

Atzenbeck explains how his practices have deployed Klara to help streamline patient communication, automate patient follow-up, and coordinate schedules. This not only helped drive patient satisfaction—it saved staff time.

Learn how Klara helped transform patient intake, telehealth interactions, appointment follow-up, and more for this practice.

Joe Atzenbeck – Klara has enabled patients to connect with our office and providers in new and more effective ways

Klara has enabled patients to connect with our office and providers in new and more effective ways. We find many patients prefer communicating by text or web chat, especially when they are unable to spend time on a phone call. We also really like how voicemail can be routed to group inboxes and digitized by AI into text format for the staff.

Joe Atzenbeck, LT, USN (Ret.), MHA, CEO and Clinic Administrator

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