Curated resources to help improve your medical practice’s success

Featured Topic: Understanding What Patients Expect in their Care Journeys

What do patients really think? It’s time to find out.
White paper
Patient satisfaction

What do patients really think? It’s time to find out.

Do you know what your patients really think? In this Klara report, we explore the findings from our survey of 2,000 patients to help you better understand the expectations of today’s patients. We look at the different stages of a patient’s interactions with a doctor’s office, taking inventory of consumer perceptions and behaviors pertaining to the concept of the “Digital Front Door.”

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7 Ways Better Patient Communication May Help Improve Your Bottom Line
White paper
Revenue

7 Ways Better Patient Communication May Help Improve Your Bottom Line

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What Patients Really Want: Where Does Your Practice Stack Up?
Webinar
Patient satisfaction

What Patients Really Want: Where Does Your Practice Stack Up?

In this webinar, we’ll explore the findings from Klara’s “Patient Experience Report: What Patients Really Think” and discuss the factors that influence a patient’s decision to choose a physician as well as the key to building long-lasting relationships.

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Enhancing Patient Loyalty: Effective Strategies to Solve Retention Challenges
Article
Patient retention

Enhancing Patient Loyalty: Effective Strategies to Solve Retention Challenges

Maintaining a steady patient base is important for the success and sustainability of your medical practice. Here’s a look at important aspects of patient retention, why it’s important, and how you may be able to improve.

December 21, 2023
·
7
min
read
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The Human Touch: How Personalized Patient Outreach Can Transform the Patient Experience
Article
Patient satisfaction

The Human Touch: How Personalized Patient Outreach Can Transform the Patient Experience

With an effective patient outreach strategy, you may be more likely to keep patients engaged. In this post, we outline key information about automated patient outreach and patient outreach solutions that may help you stay ahead of the competition.

December 4, 2023
·
8
min
read
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The Importance of Self-Scheduling in Enhancing Patient Satisfaction
Article
Patient satisfaction

The Importance of Self-Scheduling in Enhancing Patient Satisfaction

Explore ways self-scheduling can help streamline healthcare operations and improve the overall patient experience.

June 15, 2023
·
7
min
read
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VitalSkin Dermatology Supports Patients In Era of Rapid Growth

Klara’s team is unmatched in terms of responsiveness, product knowledge and customer focus. I’ve worked with many vendors in the past, and none come close to the trust, communication and willingness to help us find solutions that will help us scale.

Katie Thielsen, Brand Manager, VitalSkin Dermatology

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Patient survey

How would you rate your practice’s website?

Take quiz

Trending: Enhancing Medical Practice Efficiency With Interoperability

How to Get More Out of Your EHR Investment With Patient Engagement
White paper
EHR

How to Get More Out of Your EHR Investment With Patient Engagement

There’s no denying that EHRs work hard for medical practices. But did you know that when you connect the right technology platforms — like a patient engagement tool — your EHR can work even harder on your behalf?

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How Klara Helps athenahealth Customers Evolve Their Patient Communication
Webinar
EHR

How Klara Helps athenahealth Customers Evolve Their Patient Communication

Is your medical practice juggling phone calls instead of using technology that streamlines patient communication? Watch this 45-minute webinar to discover how connecting Klara with athenahealth can help your practice consolidate all communications within one, intuitive platform. From message routing to scheduling to reminders, learn how Klara has you covered.

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Klara Revolutionizes Patient Intake Processes for athenahealth Users, Saving Time and Enhancing Healthcare Efficiency
Article
Klara announcements

Klara Revolutionizes Patient Intake Processes for athenahealth Users, Saving Time and Enhancing Healthcare Efficiency

The leader in patient communication and engagement is proud to introduce its groundbreaking Patient Intake feature, designed exclusively for athenahealth users.

May 1, 2024
·
4
min
read
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Interoperability Defined & What it Means for Medical Practices
Article
Healthcare tech

Interoperability Defined & What it Means for Medical Practices

Learn what interoperability in health information technology is, and how choosing systems that work together can improve your medical practice’s operational efficiency and increase patient access to health information.

May 17, 2022
·
4
min
read
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One Unified Goal: Increasing Patient Engagement and Healthcare Access For All
Article
EHR

One Unified Goal: Increasing Patient Engagement and Healthcare Access For All

Discover Klara's plan to enhance its current EHR and PM system interfaces, as well as focus on building out new, more advanced interfaces for medical practices.

March 30, 2022
·
3
min
read
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Forest Lane Pediatrics Saves Hours Each Day

In pediatrics, parents want to reach someone right away to help their sick child. Klara allows these parents to send us photos, fill out forms and communicate faster than being on hold or waiting for a voicemail to be returned.

Chris McGonnell, MD, Forest Lane Pediatrics

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Cost calculator

Discover how much phone tag may be costing your practice

How many outbound patient calls does your practice make per day?

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One Unified Goal: Increasing Patient Engagement and Healthcare Access For All
Article
EHR

One Unified Goal: Increasing Patient Engagement and Healthcare Access For All

Discover Klara's plan to enhance its current EHR and PM system interfaces, as well as focus on building out new, more advanced interfaces for medical practices.

March 30, 2022
·
5 min read
Read more
ModMed® Acquires Maker of the Klara® Practice & Patient Collaboration Platform
Article
Klara announcements

ModMed® Acquires Maker of the Klara® Practice & Patient Collaboration Platform

ModMed® has acquired Klara®, a leader in patient communication and collaboration whose platform empowers patients to take more control of their healthcare experience and practices to increase efficiency.

February 8, 2022
·
5 min read
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The Rise of Contactless Payments in Healthcare
Article
Healthcare tech

The Rise of Contactless Payments in Healthcare

Contactless payments are a post-pandemic expectation for patients. Learn how digital payments can improve the patient experience and grow revenue for medical practices.

January 19, 2022
·
5 min read
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Collecting Payments & Credit-Card-on-File: Klara’s New Interface with modmed® Pay
Article
Klara announcements

Collecting Payments & Credit-Card-on-File: Klara’s New Interface with modmed® Pay

modmed® Pay customers can now easily collect patient credit card information digitally, settle outstanding balances, and reduce no-shows.

August 10, 2021
·
5 min read
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How to Reduce Physician Burnout, Recruit Top Talent & Retain Medical Staff
Article
Practice efficiency

How to Reduce Physician Burnout, Recruit Top Talent & Retain Medical Staff

July 27, 2021
·
5 min read
Read more
Solving Operational Inefficiencies in Large Practice Groups
Article
Healthcare tech

Solving Operational Inefficiencies in Large Practice Groups

Operational inefficiencies cause issues for many large practice groups today. Learn how technology can streamline your practice and reclaim lost revenues.

June 29, 2021
·
5 min read
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Is your practice losing money?
Article
Practice efficiency

Is your practice losing money?

Inefficient workflows aren’t just a waste of time. They’re also a waste of money. Things like phone tag can lead to lost revenue, lost appointments, and more. In fact, studies show that practices lose $50,000 on average every year because of …

April 27, 2021
·
5 min read
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Klara’s AI Assistant Is Learning to Help Medical Teams Respond to Patients Faster
Article
Healthcare tech

Klara’s AI Assistant Is Learning to Help Medical Teams Respond to Patients Faster

“How can we help you today?” “Please select from the following options…” We’ve all come across prompts like these when trying to get in touch with our doctors. They’re typically followed by a long list of categories or a minutes-long preamble about …

April 19, 2021
·
5 min read
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How to Prevent Lost Appointments
Article
Practice efficiency

How to Prevent Lost Appointments

Your practice’s growth depends on a full schedule and patients that actually honor their appointments. The reality is, lost appointments are all too common — and all too costly. In fact, studies have found that no-shows alone cost …

February 24, 2021
·
5 min read
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How to Streamline Inefficient Workflows at Your Practice
Article
Practice efficiency

How to Streamline Inefficient Workflows at Your Practice

Traditional workflows simply aren’t sustainable if you want to grow your practice. After all, when all your time is spent managing paperwork or calling patients (which, let’s face it, typically ends in unsuccessful games of phone tag), you have …

February 24, 2021
·
5 min read
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How to Find (and Keep) Employees During A Pandemic
Article
Practice efficiency

How to Find (and Keep) Employees During A Pandemic

Your staff makes up the foundation of your medical practice. After all, your staff members are your patients’ first impression, fielding phone calls, scheduling appointments, processing intake and insurance, and more…

December 18, 2020
·
5 min read
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Data Security and HIPAA Compliance: What You Need to Know
Article
Healthcare tech

Data Security and HIPAA Compliance: What You Need to Know

As the healthcare industry continues to digitize, concerns around data security and HIPAA compliance are growing. Think about it: patients and providers are interacting via text, online chat, and video visits now more than ever, making personal …

November 30, 2020
·
5 min read
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White paper
Patient satisfaction

What do patients really think? It’s time to find out.

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White paper
EHR

How to Get More Out of Your EHR Investment With Patient Engagement

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White paper
Healthcare tech

6 Important Factors to Look for When Shopping for Medical Practice Technology

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White paper
Practice efficiency

The Future of Remote Work for Medical Practice Staff

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White paper
Practice efficiency

The State of Healthcare Staffing & Strategies for Planning Ahead in 2022

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White paper
Patient satisfaction

2021 Klara Patient Communication & Engagement Survey Report

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White paper
Practice efficiency

Does Your Medical Practice Need a Call Center?

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White paper
Healthcare tech

10 Tips for Preventing a Medical Practice Security Breach

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White paper
Patient satisfaction

7 Must-Haves for a Successful Practice in the New Normal

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White paper
Healthcare tech

The Essential Guide to Telemedicine in the Time of Coronavirus/COVID-19

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White paper
Patient retention

Why a contactless patient experience is essential to your practice’s growth

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White paper
Revenue

7 Ways Better Patient Communication May Help Improve Your Bottom Line

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White paper
Practice efficiency

Step-by-step guide to reopening your practice during COVID-19

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VitalSkin Dermatology Supports Patients In Era of Rapid Growth
Success story
Patient retention

VitalSkin Dermatology Supports Patients In Era of Rapid Growth

Dermatology
·
62 providers
·
Across the Midwest

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Metropolis Dermatology Decreases No-Show Rates
Success story
Revenue

Metropolis Dermatology Decreases No-Show Rates

Dermatology
·
12 providers
·
California

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OB/GYN Associates of Erie Boosts Patient Engagement and Collaboration
Success story
Patient satisfaction

OB/GYN Associates of Erie Boosts Patient Engagement and Collaboration

OB/GYN
·
35 providers
·
Erie, Pennsylvania

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Center for Complex Neurology Overcomes Staffing Shortages
Success story
Patient satisfaction

Center for Complex Neurology Overcomes Staffing Shortages

Neurology
·
3 providers
·
Phoenix, AZ

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Forest Lane Pediatrics Saves Hours Each Day
Success story
Practice efficiency

Forest Lane Pediatrics Saves Hours Each Day

Pediatrics
·
18 providers
·
Dallas, Texas

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How to Drive Practice Growth by Improving Patient Retention
Webinar
Patient retention

How to Drive Practice Growth by Improving Patient Retention

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Reducing Burnout & Boosting Efficiencies with Patient Intake
Webinar
Practice efficiency

Reducing Burnout & Boosting Efficiencies with Patient Intake

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Tackling the Patient Billing Problem: Turn Financial Stress into Success
Webinar
Practice efficiency

Tackling the Patient Billing Problem: Turn Financial Stress into Success

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Patient Intake: Complete Your Patient Journey with Klara
Webinar
Klara announcements

Patient Intake: Complete Your Patient Journey with Klara

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The Patient-Centric Practice: Harnessing Patient Insights to Attract & Retain Patients
Webinar
Patient satisfaction

The Patient-Centric Practice: Harnessing Patient Insights to Attract & Retain Patients

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What Patients Really Want: Where Does Your Practice Stack Up?
Webinar
Patient satisfaction

What Patients Really Want: Where Does Your Practice Stack Up?

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How Klara Helps athenahealth Customers Evolve Their Patient Communication
Webinar
EHR

How Klara Helps athenahealth Customers Evolve Their Patient Communication

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Your Patient Has Something to Say! Are You Listening?
Webinar
Patient retention

Your Patient Has Something to Say! Are You Listening?

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Power Up Your athenahealth EHR with Patient Engagement
Webinar
EHR

Power Up Your athenahealth EHR with Patient Engagement

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How Greenway Health Customers Turn High Phone Volume Into Seamless Texting With Klara
Webinar
EHR

How Greenway Health Customers Turn High Phone Volume Into Seamless Texting With Klara

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The Future of Healthcare Technology: Providing a Patient-Centric Approach to Communication
Webinar
Healthcare tech

The Future of Healthcare Technology: Providing a Patient-Centric Approach to Communication

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Automation, AI & Beyond: See How Klara Helps Practices Meet Increasing Demands
Webinar
Practice efficiency

Automation, AI & Beyond: See How Klara Helps Practices Meet Increasing Demands

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Powering Patient Engagement: How Facial Pain Specialists Streamlines Communication with Klara
Webinar
Patient retention

Powering Patient Engagement: How Facial Pain Specialists Streamlines Communication with Klara

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Increasing Healthcare Access: How Real-Life Practices Connect With & Retain More Patients
Webinar
Patient retention

Increasing Healthcare Access: How Real-Life Practices Connect With & Retain More Patients

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How Top Practices Use Klara & Greenway Health to Improve Patient Access
Webinar
EHR

How Top Practices Use Klara & Greenway Health to Improve Patient Access

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How DeMera Allergy Uses Klara & Modernizing Medicine to Improve Operational Efficiency
Webinar
EHR

How DeMera Allergy Uses Klara & Modernizing Medicine to Improve Operational Efficiency

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Innovative Strategies to Mitigate Staffing Shortages at Your Practice
Webinar
Practice efficiency

Innovative Strategies to Mitigate Staffing Shortages at Your Practice

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Conquering the Phone: How Hetland ENT Manages Call Volume with Secure Messaging
Webinar
Practice efficiency

Conquering the Phone: How Hetland ENT Manages Call Volume with Secure Messaging

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How Embracing Digital Trends Can Improve the Patient Experience
Webinar
Healthcare tech

How Embracing Digital Trends Can Improve the Patient Experience

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How Schweiger Dermatology Manages 15K+ Patient Conversations a Week
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Practice efficiency

How Schweiger Dermatology Manages 15K+ Patient Conversations a Week

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How to enable telemedicine & effective patient communication
Webinar
Healthcare tech

How to enable telemedicine & effective patient communication

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5 Ways to Differentiate Your Practice | Klara + Doctor.com
Webinar
Patient retention

5 Ways to Differentiate Your Practice | Klara + Doctor.com

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How to Grow Your Practice Through a Personalized Patient Experience
Webinar
Patient retention

How to Grow Your Practice Through a Personalized Patient Experience

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How to make your plastic surgery and aesthetics practice stand out by going virtual
Webinar
Patient retention

How to make your plastic surgery and aesthetics practice stand out by going virtual

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How to thrive as an independent practice post-pandemic
Webinar
Patient satisfaction

How to thrive as an independent practice post-pandemic

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Setting up the virtual extension of your practice: How to get started
Webinar
Healthcare tech

Setting up the virtual extension of your practice: How to get started

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Setting up a contactless patient experience that helps your practice grow
Webinar
Healthcare tech

Setting up a contactless patient experience that helps your practice grow

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How to make telemedicine work for your practice beyond COVID-19
Webinar
Healthcare tech

How to make telemedicine work for your practice beyond COVID-19

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