Read the latest news, tips, and strategies to help drive patient satisfaction
GI Alliance to Implement Klara Solution to More than 15 Million Customers Across the Country
GI Alliance, a leader in managed gastrointestinal healthcare practices, has integrated Klara, a top patient communication and engagement platform, into its operations.
How to Increase Positive Reviews for Your Practice
Did you know that 94% of patients use online reviews to choose a new doctor? Not only that, 88% will read online reviews even after they’ve been referred by a trusted source. All this to say, your online ratings could make or break the success …
Automated and seamless workflows between Klara and Modernizing Medicine seek to improve the patient experience
These days, the success of your practice really comes down to two key areas: your patient experience and your workflow efficiencies.On one hand, patients expect convenience and customer service just as much as they value the care you provide…
Why Healthcare Providers Should Consider Automating Workflows
In this blog, we will take a look at the current state of workflows in healthcare and provide ways to help improve workflow efficiency with automation.
Our new $15m investment from Google’s AI fund Gradient and Frist Cressey Ventures
Today, we’re excited to announce our new $15M financing round led by Google’s AI-focused venture fund Gradient Ventures and leading healthcare investor Frist Cressey Ventures. With this funding, we will be able to accelerate our mission, drive …
Setting Up A Long-Term Telemedicine Solution That Thrives Post-Pandemic
In the wake of COVID-19, in-person visits to medical practices are 30% lower than they were before the pandemic. It’s no surprise then that healthcare providers across the country have turned to telemedicine as a way to offer patient care and …
Why a Contactless Patient Experience is Essential to Your Practice’s Growth
With your medical practice reopened, it’s time to consider going contactless if you haven’t done so already. A contactless experience allows patients to receive care virtually or in the office in a way that avoids unnecessary …
Step-by-step guide to reopening your practice during COVID-19
COVID-19 dramatically changed the healthcare landscape forever. Regardless of specialty, providers throughout the United States are feeling the impact on the state of their practices and their patients’ lives.
Telemedicine: A New Standard in the Post-Coronavirus World
COVID-19 is a challenge for both medical providers and patients. People don’t want to catch or spread the disease, but they still need care during these uncertain times. That’s why medical providers are adding telemedicine to their practice …
The Essential Guide to Telemedicine in the Time of Coronavirus/COVID-19
Telemedicine offers an opportunity for your practice to stay afloat during these challenging times of Coronavirus. Read our guide to learn everything you need to know about adopting telehealth in your practice.
How to strengthen your medical practice in times of Coronavirus (COVID-19)
Learn how Klara helps medical practices strengthen their operations, enable remote care, and improve patient communication in times of COVID-19.
7 ways better patient communication improves your bottom line
An exceptional patient experience starts with exceptional communication. Read more and claim your free white paper.
Klara + athenahealth: Choose a smarter way to keep your patients happy
Patient satisfaction is one of the most important metrics that medical practices should use to measure their success. That’s because patients today are acting more like consumers than ever before. 96% of patient complaints are related to service…