Read the latest news, tips, and strategies to help drive patient satisfaction
GI Alliance to Implement Klara Solution to More than 15 Million Customers Across the Country
GI Alliance, a leader in managed gastrointestinal healthcare practices, has integrated Klara, a top patient communication and engagement platform, into its operations.
One Unified Goal: Increasing Patient Engagement and Healthcare Access For All
Discover Klara's plan to enhance its current EHR and PM system interfaces, as well as focus on building out new, more advanced interfaces for medical practices.
ModMed® Acquires Maker of the Klara® Practice & Patient Collaboration Platform
ModMed® has acquired Klara®, a leader in patient communication and collaboration whose platform empowers patients to take more control of their healthcare experience and practices to increase efficiency.
The Rise of Contactless Payments in Healthcare
Contactless payments are a post-pandemic expectation for patients. Learn how digital payments can improve the patient experience and grow revenue for medical practices.
Collecting Payments & Credit-Card-on-File: Klara’s New Interface with modmed® Pay
modmed® Pay customers can now easily collect patient credit card information digitally, settle outstanding balances, and reduce no-shows.
How to Reduce Physician Burnout, Recruit Top Talent & Retain Medical Staff
Solving Operational Inefficiencies in Large Practice Groups
Operational inefficiencies cause issues for many large practice groups today. Learn how technology can streamline your practice and reclaim lost revenues.
Is your practice losing money?
Inefficient workflows aren’t just a waste of time. They’re also a waste of money. Things like phone tag can lead to lost revenue, lost appointments, and more. In fact, studies show that practices lose $50,000 on average every year because of …
Klara’s AI Assistant Is Learning to Help Medical Teams Respond to Patients Faster
“How can we help you today?” “Please select from the following options…” We’ve all come across prompts like these when trying to get in touch with our doctors. They’re typically followed by a long list of categories or a minutes-long preamble about …
How to Prevent Lost Appointments
Your practice’s growth depends on a full schedule and patients that actually honor their appointments. The reality is, lost appointments are all too common — and all too costly. In fact, studies have found that no-shows alone cost …
How to Streamline Inefficient Workflows at Your Practice
Traditional workflows simply aren’t sustainable if you want to grow your practice. After all, when all your time is spent managing paperwork or calling patients (which, let’s face it, typically ends in unsuccessful games of phone tag), you have …
How to Find (and Keep) Employees During A Pandemic
Your staff makes up the foundation of your medical practice. After all, your staff members are your patients’ first impression, fielding phone calls, scheduling appointments, processing intake and insurance, and more…
Data Security and HIPAA Compliance: What You Need to Know
As the healthcare industry continues to digitize, concerns around data security and HIPAA compliance are growing. Think about it: patients and providers are interacting via text, online chat, and video visits now more than ever, making personal …