Read the latest news, tips, and strategies to help drive patient satisfaction

GI Alliance to Implement Klara Solution to More than 15 Million Customers Across the Country
GI Alliance, a leader in managed gastrointestinal healthcare practices, has integrated Klara, a top patient communication and engagement platform, into its operations.

Klara Wins Owler HOT In New York Award 2016
Each year, Owler recognizes the top trending companies in cities around the world. Out of the over 15 million companies on the Owler platform, Klara was found one of the most award-worthy businesses. Klara took the win for New York, along with …

Top 5 Healthcare Trends for 2017
2016 has been what can best be described for many of us—unpredictable. We can, however, rely on trends to give us insight into the elements of our lives we can plan for.

Council of Accountable Physician Practices (CAPP) - Meaningful Healthcare Survey
In 2016, Nielsen Strategic Health Perspectives surveyed 30,007 U.S. consumers and 626 physicians. It is the second annual survey that Council of Accountable Physician Practices (CAPP)sponsored to monitor the progress of meaningful …

Patient Satisfaction Survey Best Practices
Patient Satisfaction Survey Medical Group Management Association (MGMA) discovered that nearly 80 percent of the practices they identified as “better-performing” used patient satisfaction surveys. Providing customer satisfaction surveys is typica …

Medical Group Management Association (MGMA) Tips to Reduce No Shows
It's estimated that no shows can cost the healthcare industry more than $150 billion a year. To give you perspective: If a pediatric practice sees 100 patients a day at an average cost of $125, with a 13% no-show rate, the practice would lose …

Klara Named One of the “Best Entrepreneurial Companies in America” By Entrepeneur Magazine
Klara was recently recognized as one of the “Best Entrepreneurial Companies in America” by Entrepreneur magazine’s Entrepreneur 360™ List, the most comprehensive analysis of private companies in America. Based on this study forged by Entrepreneur …

Why the Broken US Healthcare System is Ripe for Innovation
The US Healthcare System is notorious, mores in recent years, for being a disaster. See: Four Ways To Heal Our Broken Healthcare System 11 Reasons Why Our Healthcare System is So $&@%#! Up Why Our Healthcare System is Broken …

Hospital Clinical, Business Staffs on Different Pages and That's a Problem
Originally posted in Fierce Healthcare by Ron Shinkman The Two Sides of Healthcare Patient-Centered Care Two stories that commanded my attention last week showed that while hospital clinical staff are often in touch …

Press Release: KVC Health Systems to Use Klara Messaging App
KVC Health Systems to Use Klara Messaging App KVC Health Systems partners with Klara Technologies, Inc. to roll out use of the Klara Messaging App in healthcare system communication. NEW YORK, NY, UNITED STATES …

Meet the 5 Kinds of mHealth Users
Ketchum mHealth Monitor maps adoption of wearable technology, apps, A.I. for personal health and wellness; reveals five kinds of mHealth users Managing Health Ketchum, one of the world’s leading communications firms, has released …

12 Best Quotes on the Future of Healthcare
The healthcare industry is ever-evolving - and we are seeing a steady stream of innovation expanding the healthcare space for the better. We've collected the 12 best quotes on the future of healthcare for you …

Our Investor’s Story: Experiencing Klara as a Patient
Did you know that one of Klara's main investors found us through being a patient? The experience was so transformative that Taylor Greene of top Venture Capital Firm, Lerer Hippeau Ventures, seeked out the company …