Boca Raton, Fla. — November 22, 2023 — Klara®, a leader in patient engagement and collaboration, announced today that it received the Business Intelligence Group’s BIG Award for Business and was named a 2023 Product of the Year. The organization’s annual program amplifies the unique strengths, achievements, and efforts of companies and their team members. ModMed® acquired Klara in February 2022 to improve collaboration between practices and patients. This is the second consecutive year that Klara has been named a finalist.
Klara is a conversational platform that centralizes patient communication channels, helping to increase patient engagement and provider collaboration. Klara enables more effective communication by transforming phone calls, voicemail, webchat and texts into a single two-way messaging platform. Medical practices across specialties use Klara to improve their patient experience and to automate redundant manual workflows.
Klara Vice President and General Manager Jamie Mallinger looks forward to a future of continued growth in light of this achievement. “We are honored to be recognized by the Business Intelligence Group and look forward to remaining on the cutting edge of performance and innovation. Klara moves beyond patient engagement into active collaboration across the entire healthcare journey. By removing communication challenges, patient access improves, and providers are able to focus their time on care instead of the manual tasks that used to take over their days. This alleviates the burnout that staff are facing across this industry, while empowering patients to get in the driver’s seat of their healthcare experiences. Our team has achieved incredible heights, and we’re excited for what’s to come.”
For more information about Klara, please visit Klara.com.
About Klara
Klara’s conversational patient engagement platform helps healthcare organizations streamline patient communication, provide virtual care, collaborate as a team and automate many front desk tasks. Thousands of healthcare teams across more than 40 specialties use Klara to make their workflows more efficient, deliver an exceptional patient experience across the entire care journey and grow their patient volume. For more information, visit klara.com.
About ModMed
ModMed is transforming healthcare by placing doctors and patients at the center of care through an intelligent, specialty-specific cloud platform. With our electronic health records (EHR) and practice management (PM) systems, and our revenue cycle management (RCM) services, our all-in-one solution empowers specialty medical practices by providing clinical, financial and operational software solutions. Our staff physicians help to develop products and services for allergy, dermatology, gastroenterology, OBGYN, ophthalmology, orthopedics, otolaryngology, pain management, plastic surgery, podiatry and urology practices, as well as ambulatory surgery centers. For more information, visit modmed.com. Connect with ModMed via its blog, Facebook, LinkedIn, Twitter and Instagram.
About Business Intelligence Group
The Business Intelligence Group was founded with the mission of recognizing true talent and superior performance in the business world. Unlike other industry award programs, business executives — those with experience and knowledge — judge the programs. The organization’s proprietary and unique scoring system selectively measures performance across multiple business domains and then rewards those companies whose achievements stand above those of their peers.
