Klara Podcast Series with Dr. Linnea Meyer of Wellscape Direct MD

Klara Podcast Series with Dr. Linnea Meyer of Wellscape Direct MD

The Mission for the Klara Podcast Series is to:


Build Community: Create a community of thought leaders & owners within the private practice sector of healthcare
Leverage Network: Enable collaboration so that private practices can share challenges & best practices with each other

Our Journey to Solving the Patient Retention Problem

Klara has solved the patient engagement problem with our New Website Chat Widget. Considering that average patient’s current age and expected life-span, as well as what marketers call the "circle of influence" (that is, the number of others that patient may influence), that puts the lifetime value of a patient at more than $600,000 (source).

Patient Engagement Strategy 101

Patient Engagement Strategy 101

Do you have a patient engagement strategy in place?

We've brought you the best practices in forming your patient engagement strategy. A recent Deloitte survey found that 70% of respondents indicated that their organizations were moderately/somewhat ready to implement effective patient engagement strategies. While the majority have an established program, half responded that it is only "moderately" or "not at all mature."

Millennial Healthcare Trends: Maybe we should be listening

Millennial Healthcare Trends: Maybe we should be listening

Millennials and Healthcare 2017

Why do Millennials and the healthcare industry seem so diametrically opposed? They've taken to the streets (of the internet) to make light of the situation. But in reality, Millennials are pushing for healthcare industry reform - and we should be listening. Millennials are shaping the trends for the future.

Proven Tips to Get New Patients in The Door

Proven Tips to Get New Patients in The Door

Want to get new patients to your medical practice? Check out our tips on getting new patients for 2017. Understand how to leverage what you have to get new patients in the door and grow your practice.

A new study published in the journal Health Affairs uncovered startling statistics from "secret shoppers" (yes, they exist in healthcare too) of new patients looking to contact doctor offices for appointments. What they found was, simply put, "awful."

Fixing Physician Burnout

Fixing Physician Burnout

Fixing Physician Burnout: we know it's a problem.

More than half of physicians would not recommend the career to a family member or child. Yikes. Why would a professional elite cohort suggest that the career path (not to mention the very impactful value of practicing medicine) not be an ideal lifestyle for their loved ones? Would you recommend a medical career to your family? Why?

Definition of Patient-Centered Care

Definition of Patient-Centered Care

Definition: Patient-Centered Care

Definition Patient-centered care (patient centred care): “Is a model in which providers partner with families to identify and satisfy the full range of patient needs and preferences.”

To expand this definition, patient-centered care is dependent on the involvement of the staff and care team as well. 

“To succeed, a patient-centered approach must also address the staff experience as staff’s ability and inclination to effectively care for patients is unquestionably compromised if they do not feel care for themselves" (Picker Institute).

Reduce Missed Appointments: Best Practices

Reduce Missed Appointments: Best Practices

Reduce Missed Appointments: Best Practices

The dreaded missed appointment. Missed appointments cost the U.S. healthcare system more than $150 billion a year. 

Everyone wants to reduce missed appointments and boost efficiency in the workplace - and medical practices are no exception. If anything medical practices are especially impacted by 'time is money' with individual appointments carrying a hefty price tag and driving the main revenue for the practice.