Move beyond patient communication into active engagement
Centralize communication channels, increase provider collaboration and automate outreach workflows — all to help you focus on patient outcomes
Centralize communication channels, increase provider collaboration and automate outreach workflows — all to help you focus on patient outcomes
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Use the patient engagement platform that’s there for every step in the healthcare journey to help your practice provide a better patient experience.
Experience the journeyEnable your patients to send text messages to your practice, while webchat captures online visitors. Convert call volume into secure messages with call-to-text functionality, and transcribe voicemail messages with voicemail transcription. No matter how your patients reach out, it all lands in Klara.
Klara offers easier, faster communication for both patients and practices.
Connect via text, web chat, and phone
Enable patients to self-schedule appointments and easily start message conversations
Have patients submit forms online without needing a patient portal, username or password
Klara had an 84% utilization rate in 2022 — up to 3x higher than patient portals
Help your staff respond to patients faster with intelligent message routing.
Automatically route patient messages to staff members – immediately
Create shared inboxes and @mention other staff to increase healthcare collaboration
Connect with pharmacies, labs, and other Klara network providers without sitting on hold
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health professionals used
Klara in the last year
messages sent
via Klara in 2022
score across 21k patient responses
(ranking “amazing”)
Not all workflow automation tools are created equal.
Automate patient appointment reminders without losing that personal feel
Encourage no-shows to reschedule right from their phone
Send personalized pre- and post-visit instructions and follow-ups
Make it easy for patients to reach your practice. Using Klara doesn’t require a password, email or app. Security is still top-of-mind though, with two-factor-authentication (2FA) available to every patient that wants it.
Send patient messages as standard texts or encrypted ones. For encrypted messages, we’ll include a link directing them to Klara to help you stay HIPAA-compliant and keep their information protected.
Give patients your textable practice number and don’t worry about your cell phone buzzing all night. Your messages will be waiting for you in Klara.
Klara helped change the atmosphere in our office from stressful and frustrating, to a peaceful environment. We are no longer tied up on the phone, and have more time to help patients in the office.
Discover how Klara can help by scheduling a personalized 30-minute demo using the link below.
