Read the latest news, tips, and strategies to help drive patient satisfaction
How a Two-Way Messaging Platform Can Help Practices
In this post, we discuss the definition of two-way messaging and its benefits if you're considering a new way to communicate with patients.
Collecting Payments & Credit-Card-on-File: Klara’s New Interface with modmed® Pay
modmed® Pay customers can now easily collect patient credit card information digitally, settle outstanding balances, and reduce no-shows.
How to Reduce Physician Burnout, Recruit Top Talent & Retain Medical Staff
Solving Operational Inefficiencies in Large Practice Groups
Operational inefficiencies cause issues for many large practice groups today. Learn how technology can streamline your practice and reclaim lost revenues.
Is your practice losing money?
Inefficient workflows aren’t just a waste of time. They’re also a waste of money. Things like phone tag can lead to lost revenue, lost appointments, and more. In fact, studies show that practices lose $50,000 on average every year because of …
Klara’s AI Assistant Is Learning to Help Medical Teams Respond to Patients Faster
“How can we help you today?” “Please select from the following options…” We’ve all come across prompts like these when trying to get in touch with our doctors. They’re typically followed by a long list of categories or a minutes-long preamble about …
How to Prevent Lost Appointments
Your practice’s growth depends on a full schedule and patients that actually honor their appointments. The reality is, lost appointments are all too common — and all too costly. In fact, studies have found that no-shows alone cost …
How to Streamline Inefficient Workflows at Your Practice
Traditional workflows simply aren’t sustainable if you want to grow your practice. After all, when all your time is spent managing paperwork or calling patients (which, let’s face it, typically ends in unsuccessful games of phone tag), you have …
How to Find (and Keep) Employees During A Pandemic
Your staff makes up the foundation of your medical practice. After all, your staff members are your patients’ first impression, fielding phone calls, scheduling appointments, processing intake and insurance, and more…
Data Security and HIPAA Compliance: What You Need to Know
As the healthcare industry continues to digitize, concerns around data security and HIPAA compliance are growing. Think about it: patients and providers are interacting via text, online chat, and video visits now more than ever, making personal …
How to Increase Positive Reviews for Your Practice
Did you know that 94% of patients use online reviews to choose a new doctor? Not only that, 88% will read online reviews even after they’ve been referred by a trusted source. All this to say, your online ratings could make or break the success …
Automated and seamless workflows between Klara and Modernizing Medicine seek to improve the patient experience
These days, the success of your practice really comes down to two key areas: your patient experience and your workflow efficiencies.On one hand, patients expect convenience and customer service just as much as they value the care you provide…
Why Healthcare Providers Should Consider Automating Workflows
In this blog, we will take a look at the current state of workflows in healthcare and provide ways to help improve workflow efficiency with automation.