Complete Your Patient Journey

Many medical practices are still juggling phone calls instead of using technology that streamlines patient communication. Connect Klara with athenahealth, and your practice can consolidate all communications within one, intuitive platform. From message routing to scheduling to our new patient intake product, the patient journey is now complete.

Unlock efficient patient engagement with Klara’s athenahealth interface

Klara Web messenger mockup

Patient intake

Reduce manual data entry by automatically syncing intake form data back to athenahealth.
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Start collecting

Klara Web messenger mockup

Patient communication

Enable patients to reach you via their preferred channels. Export all communication to athenahealth.
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Enable patients

Klara Press-1-To-Text user interface

Team collaboration

Provide high-quality care by bringing together multiple care team members into one unified platform.
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Work together

Klara voicemail user interface

Automation

Transform manual tasks into automated actions, freeing up your time to focus on patient care.
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Automate tasks

Why athenahealth users love using Klara

Fran Saperstein – Klara has been a game-changer

Klara has been a game-changer! I have two staff members who no longer have to focus on appointment prep full-time. Now we leverage Klara’s technology, and things are much more efficient! I am making better use of our precious human resources.

Fran Saperstein, COO and PM, Center for Complex Neurology

Patient intake

Introducing Klara’s patient intake

Feel like something’s missing? Complete your patient journey with Klara’s patient intake, our newest functionality for athenahealth. We transfer patient-entered data from your practice forms directly into athenahealth practice management so you don’t have to. Save time, reduce manual data entry and trust that you’re getting up-to-the-minute information straight from your patients.

Klara user interface displaying a patient and practitioner video call
Man sitting in a car, smiling
Klara patient communication messaging UI mockup
Mockup of a Klara web messenger
Patient communication

Focused on phone calls instead of patient care?

Klara offers easier, faster communication for both patients and practices.

  • Connect via instant message, chat, or phone integration.

  • Patients can self-schedule appointments and easily start message conversations.

  • Patients can submit forms online without needing a patient portal username and password.

84%

Klara had an 84% utilization rate in 2022 — up to 3x higher than patient portals

*Source
Team collaboration

Are your doctors triaging billing questions?

Respond to patients faster with intelligent message routing.

  • Automated routing sends patient messages to the right staff member — immediately.

  • Create shared inboxes to explain tasks or discuss requests.

  • Connect with pharmacies, labs, and providers without sitting on hold.

Klara user interface displaying a patient and practitioner video call
Healthcare provider working at a computer
25+
thousand

health professionals used Klara in the last year

68+
million

messages sent via Klara in 2022

51
patient NPS

score across 21k patient responses (ranking “amazing”)

Klara automation messaging response mockup
Mockup of a Klara web messenger
Automation

Bogged down with manual tasks?

A lot of tools offer automations — but not all are created equal.

  • Klara connects with athenahealth to auto-send appointment reminders with the most up-to-date info.

  • Automatically prompt no-shows to rebook.

  • Send personalized pre- and post-visit instructions and check-ins.

Why practice users love using Klara

Irene Papaconstadopoulos – Klara’s interface with our athenahealth EMR has been vital to our internal workflows.

Klara’s interface with our athenahealth EMR has been vital to our internal workflows.

Irene Papaconstadopoulos, MD FAAP, CHAMPS Pediatrics

Enhance your athenahealth investment with Klara’s patient communication platform

Fill out the form to schedule a 30-minute demo of Klara’s powerful conversational patient engagement platform. In the demo, you’ll get a personalized look at how Klara’s interface with athenahealth can help your practice improve efficiency and the patient experience.

Book a live demo