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How a Two-Way Messaging Platform Can Help Practices
๐Ÿ–‰
Article
Patient satisfaction

How a Two-Way Messaging Platform Can Help Practices

January 25, 2024
ยท
4
min
read

In this post, we discuss the definition of two-way messaging and its benefits if you're considering a new way to communicate with patients.

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Enhancing Patient Loyalty: Effective Strategies to Solve Retention Challenges
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Article
Patient retention

Enhancing Patient Loyalty: Effective Strategies to Solve Retention Challenges

December 21, 2023
ยท
7
min
read

Maintaining a steady patient base is important for the success and sustainability of your medical practice. Hereโ€™s a look at important aspects of patient retention, why itโ€™s important, and how you may be able to improve.

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The Human Touch: How Personalized Patient Outreach Can Transform the Patient Experience
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Article
Patient satisfaction

The Human Touch: How Personalized Patient Outreach Can Transform the Patient Experience

December 4, 2023
ยท
8
min
read

With an effective patient outreach strategy, you may be more likely to keep patients engaged. In this post, we outline key information about automated patient outreach and patient outreach solutions that may help you stay ahead of the competition.

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Klara Named 2023 Winner of BIG Award for Business for the Second Consecutive Year by Business Intelligence Group
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Article
Klara announcements

Klara Named 2023 Winner of BIG Award for Business for the Second Consecutive Year by Business Intelligence Group

November 22, 2023
ยท
3
min
read

The patient engagement leader was recognized for the second consecutive year as a finalist for Product of the Year in the 2023 BIG Awards for Business.

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Communicating with Empathy: Tips for Messaging Patients
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Article
Patient satisfaction

Communicating with Empathy: Tips for Messaging Patients

November 15, 2023
ยท
11
min
read

Empathy is a critical part of patient care and communication. In this article, youโ€™ll learn techniques for showing empathy to your patients, both in person and via two-way messages, including text messages and other messaging platforms.

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The Heart of Healthcare: Putting the Patient Experience First
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Article
Patient satisfaction

The Heart of Healthcare: Putting the Patient Experience First

November 8, 2023
ยท
6
min
read

In this post, we show you why the patient experience matters, how to measure the patient experience at your practice and provide potential areas where you may want to consider making improvements.

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Benefits of Interprofessional Collaboration in Healthcare
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Article
Practice efficiency

Benefits of Interprofessional Collaboration in Healthcare

October 18, 2023
ยท
6
min
read

Interprofessional collaboration involves providers working together on a patientโ€™s care plan. Itโ€™s a true win-win for providers and patients โ€” and this post shows you why.

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A Guide to Helping Improve the Patient Intake Process
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Article
Patient satisfaction

A Guide to Helping Improve the Patient Intake Process

August 1, 2023
ยท
7
min
read

In this blog, we show you some potential strategies to help improve the patient intake process which may lead to reduced staff burnout and increased patient engagement.

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Helpful Tips for Communicating With Elderly Patients
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Article
Patient satisfaction

Helpful Tips for Communicating With Elderly Patients

July 27, 2023
ยท
7
min
read

In this post, we delve into tips and insights to help you communicate more effectively with your elderly patients and create a more satisfying healthcare experience for them.

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Creating a Clinical Workflow Strategy that Lets You Focus on Patient Care
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Article
Practice efficiency

Creating a Clinical Workflow Strategy that Lets You Focus on Patient Care

June 22, 2023
ยท
8
min
read

Discover tips to help optimize your clinical workflow and allow you to focus on patient care outcomes at your medical practice.

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The Importance of Self-Scheduling in Enhancing Patient Satisfaction
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Article
Patient satisfaction

The Importance of Self-Scheduling in Enhancing Patient Satisfaction

June 15, 2023
ยท
7
min
read

Explore ways self-scheduling can help streamline healthcare operations and improve the overall patient experience.

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Say Hello to the Future of Healthcare Communication (Video)
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Article
Klara announcements

Say Hello to the Future of Healthcare Communication (Video)

June 5, 2023
ยท
1
min
read

Are administrative tasks getting in the way of providing quality patient care at your practice? Watch this video to learn how Klara can help improve your medical practiceโ€™s patient communication!

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